At ModBargains, our purpose is to share our expertise, experience, and enthusiasm in an effort to make the world a better place for automotive enthusiasts. We are the company that people trust to modify their car with new wheels, exhaust, body kits, suspension, or anything else to make their vehicle look better, go faster, or be more unique.
We have been featured in the Orange County Register, OC Metro, SEMA magazine, and other publications. Most of the articles about us focus on our growth and passion for the industry, as well as our healthy internal work culture that all of our employees love. We truly are a team of great individuals working hard every day to make a difference for automotive enthusiasts.
We are seeking enthusiasts who want to join our team as a Customer Loyalty Representative. This position is great for those who would like to get a start in the industry, but don't have the niche technical knowledge of our Modification Experts.
Are you passionate about modifying cars? Does great customer service come naturally to you? If you're determined to find a job that combines your career with your passion, then this is your chance!
Job Description: Responsible for processing orders, resolving customer service inquires, while maintaining the highest degree of service support to customers.
Available full time, 40 hours per week from our La Habra, CA location
Typing speed of 60+ words per minute
Proficient with computers to access information and process orders
Ability to articulate and write with proper grammar
Ability to listen and follow direction
Proven experience in a receptionist and/or administrative role, preferred
Organization skills, follow up and follow through, and ability to handle multiple tasks
Comfortable on the phone with great telephone skills
Great communicator, oral and written
Team player and works well with others (employees and customers alike) -- a real problem-solver
Deadline-driven and multi-task oriented
Computer literate (Word, Excel, CRM)
Additional Salary Information: Pay: Starts at $10.50-$14 per hour depending on experience and knowledge.
Benefits: Paid Holidays, paid time off, 50% paid health care, discounted labor on personal vehicle at our installation shop, discounted parts for personal vehicle, 401(k) profit sharing program, and additional company events.
About ModBargains.com Inc.
Co-founded by enthusiasts Mike Brown and Ron Hay, ModBargains was created to fill a void in the automotive aftermarket, dedicated to offering a greater range of products along with reliable pricing and a focus on experienced staff to provide outstanding customer service. Finding success through lots of hard work, a decade later, ModBargains is a leader in Automotive Parts and Accessories, offering products and installation for a wide variety of makes and models. In addition, ModBargains also offers the popular brands that discerning enthusiasts demand. To ensure that you have the best experience possible when you buy from us, ModBargains keeps substantial inventory in their warehouse, quality controls all of the items from its vendors and does not do business with manufacturers that do not provide excellent customer service. Our Modification Experts are available by phone or online chat to answer any customer questions. In addition to its online sales, ModBargains is a full-service performance installer, offering all sorts of installations at their shop in Southern California.