Position Summary: Analyze, troubleshoot and resolve technical related issues for installation, warranty, product fit and other customer issues.   Position Responsibilities:   Work in a fast-paced environment taking incoming technical service calls from customers Listen then analyze to resolve technical issues or questions Communicate with customers in a professional and respectful manner Provide solid problem-solving skill with proficient attention to detail Provide outstanding customer service Efficient in returning all calls, emails or any other form of follow-up needed to the customer W