eBAY COORDINATOR / ONLINE SALES 

Hours: Mon – Friday 8:00am -5:00pm;  plus every other Saturday 8:00am– 1:30pm

Status: Fulltime / Hourly / On-Site

Position Purpose

Assist in managing e-commerce website product information, categorization, navigation and online sales.

Ideal Candidate

Diligent, self-motivating individual, focused and detail oriented with advanced computer/data entry skills, committed to providing exceptional online support and customer service.

Requirements

• Knowledge of the classic car/truck market and/or equivalent automotive parts industry knowledge preferred
• Experience in a high paced eBay listing business environment
• Familiar with e-commerce website maintenance and sales
• Able to write copy
• Comfortable taking product photos if need be
• Experience using PayPal
• Heavy data entry / order entry experience required
• Advanced typing (50+ wpm)
• Proficient using Microsoft Office: Word, Excel, Outlook, Photoshop
• Able to compose Excel spreadsheets
• Pleasant phone voice and demeanor
• Possess excellent verbal and written communication skills  
• Able to multi-task and prioritize while working in a fast paced environment
• Resourceful and self-motivated; able to work independently as well as in a Team
• Have a Team-Player mentality; be customer focused
• Excellent attention to detail, organizational and follow-up skills needed 
• Customer Service / Call Center experience preferred
• Power Selling – experience maintaining top rated seller standing is a PLUS!
• ***Must be able to work overtime every other Saturday ***

Job Duties:  responsibilities include, but are not limited to:

• Day to day downloading and listing product information on eBay
• Building auctions and optimizing product listings
• Taking photos /catalog shots of products and performing basic photo editing
• Writing copy, creating content and updates with goal towards SEO/search engine optimization and sales
• Maintaining integrity and accuracy of content
• Printing and processing online orders
• Online sales tracking
• Processing returns/RMA’s
• Answer phone inquiries regarding order status, tracking and back orders
• Order scheduling and minor inventory management
• Dealing with escalated customer issues
• Maintaining Excel spreadsheets
• Contributes to Team effort by accomplishing assigned tasks in a timely manner
• Performs other administrative/clerical/sales support duties as assigned.

* Current experience listing and selling on eBay.

* Automotive parts industry experience preferred.