Outbound phone sales calls to established customer base promoting sales of new and existing products and services.
Daily maintenance of CRM database to ensure all customer/account information is accurate and current.
Analysis of individual customer base to determine causes for customer growth and/or decline
Continuously augmenting your product and industry knowledge through company and supplier training and self-directed learning.
Occasional placement of customer orders
Initial point of contact for all customer service-related issues/concerns
Build long-lasting business relationships with customer base
Maintain daily phone metric standards established by management team
Initiates and supports the continual improvement of LKQ and Keystone Automotive Industries, Inc. quality improvement system.
Lucrative incentive and awards programs that pay you for your results
In-depth and onsite sales training in our contact center with dedicated Training Leader
Industry leading product training
Progression opportunity across the sales organization, both functionally and geographically
Highly transferable sales and service skills
Medical, Dental, & Vision Insurance available after 30 days
Paid Company Holidays, Paid Time Off
Tuition Reimbursement for Employees
Employee Discount Program
High School Diploma or GED equivalent is required.
Strong time management and organizational skill required.
Strong verbal and written communication skills. Ability to communicate in a concise manner with internal and external customers.
Microsoft Office background and experience highly desirable.
Must be able to thrive in a group / team environment
Able to travel, up to 10%, for customer visits or trade shows
Some college coursework/ degree preferred.
Prior sales or account management experience
General Automotive knowledge and/or experience
Experience in training / educating people (Example. Teaching your customer how to use online / system features)
Internal Number: 21701
About Keystone Automotive Operations
We are the leading distributor of specialty automotive and RV aftermarket parts and accessories. We deliver the products people want when they need them, adding value to their lifestyle and business pursuits. We employ more than 3,000 enthusiastic team members around the world and provide rewarding career opportunities in a fun and growing international business.
We live by our values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork & Fun