Inside Sales Rep.

Aldan American is a leading manufacturer of performance coilovers, shocks and suspension components - located in Carson, California. We are currently interviewing for two, full time sales-technical support roles.

Responsibilities
Candidates must be on-time, professional and focused on providing excellent customer service through phone, email and chat conversations.

• Must provide the highest level of support to our customers (Answering customer questions, providing technical support, providing product information & more)
• Getting customer’s the info they need in a timely and professional manner
• Answering phones and emails throughout the day
• Providing support via our web-site chat app.
• Familiarity and daily use of our ERP software
• Entering sales orders along with return and exchange orders
• Working with internal departments to get accurate answers and solutions to customers fast
• Contributing to and operating within a positive team environment
• Expert at problem solving

Requirements
High school diploma/GED or equivalent required

• Excellent verbal and written skills
• Expert in drafting and sending emails
• Expert with MS Office (Word, Excel, Outlook) 

Looking for self-starters that will fit in with our growing team. If you are passionate about cars, love to talk to and help others find the right parts for their vehicle – You may be our next team member.

Notes:

• Advancement – Those reps who make this a career position are able to move along several different paths including supervisor and managerial roles.
• 2 Positions currently open
• Pay based on experience