Job Description:   Customer Satisfaction Specialist Department:        Customer Engagement – Racing Product Lines Status:                Hourly Classification:      Non-Exempt Reports to:          Customer Engagement Manager    Job Summary Customer service position for an automotive clutch manufacturer located in Sullivan, Missouri. Must be able to provide excellent customer service to key accounts as assigned through phone, e-mail, chat, technical forum, etc. in timely and accurate manner, while also providing support for outside sales efforts.  Will also serve as liaison between customer support team, management, and customer in order to improve customer service and business productivity. Summary of Essential Job Functi