All Technical Sales Account Managers are responsible for providing excellent customer and product support, as well as sales of drivetrain products.
Essential Duties & Responsibilities:
Deliver exceptional technical support by providing product information, making recommendations and troubleshooting problems via phone, email and digital channels.
Manage and work with their accounts to grow revenue by presenting new options and products lines.
Activities include managing sales programs for each account.
Achieving sales goals and understanding assigned sales functions and processes
Communication: Must have outstanding communication skills in both oral and written form, including basic computer knowledge.
Product Feedback: Provide input/suggestions for enhancement and/or new product ideas including competitive information
Customer satisfaction: Track the progress and status of customers on an ongoing basis to ensure customer satisfaction
Knowledge and Personal Attributes:
Ability to maintain a highly motivated work ethic, focusing on customers and sales objectives
Must possess the ability to work effectively with cross functional teams.
Must exhibit solution selling disciplines and process control in all phases of daily work assignments
Must display considerable independence while meeting corporate objectives
Must be capable of managing multiple projects and assignments
Must exhibit change management skills and continuous improvement behaviors
Ability to influence and develop relationships key decision makers.
Must be a self-starter, self-motivated; possess outstanding business acumen and self-discipline and be technically minded.
Must be enthusiastic and professional
Practical problem solver, analytical and timely.
Proficient communicator with outstanding time-management skills, strong sense of urgency and natural ability to prioritize.
Demonstrated record of achievement in prior sales related position.
Education: Minimum of a H.S. Diploma; college degree, motorsports experience or automotive mechanical knowledge a plus
Computer Skills: Prior use of MS Word, Excel, PowerPoint and Outlook with Business Contact Manager Software a strong plus
About Zumbrota Drivetrain
RANDYS Worldwide is the leading supplier in the United States for performance and OE replacement differential gears, axles, installation kits, small parts, tools, lockers, limited slips, drivelines, manual transmissions, transfer cases, and more. RANDYS is defined by unsurpassed inventory, vast parts selection, and top-notch industry expertise. Our employees know and love the automotive space, with many experienced in assembling and modifying their own builds. It’s this passion for parts that gives us our competitive edge. Customers are guaranteed to find the part they need, the know-how to use and install them, and enthusiastic support from our staff every step of the way.
RANDYS Worldwide caters to all types of automotive installers, enthusiasts, teams, and racers in off-road, street, track, restoration, custom, and general repair. Our manufactured brands (USA Standard, Yukon Gear and Axle, and Zumbrota Drivetrain) are installed and sold everywhere from the smallest of shops to largest retailers in the world. Randys employs over 200 team members across seven warehouses and facilities, and continues to grow as we expand product lines and add new brands.