We are seeking an EXPERIENCED Automotive Store Manager for our 4 Wheel Parts store locations. The primary purpose of this position is to manage a 4 Wheel Parts Performance Centers retail location (including Service Department) and maximize all financial opportunities. Frequent independent judgments are essential. 4 Wheel Parts also requires that all employees perform all tasks in a safe manner consistent with Company policies.
Key Responsibilities • Provides customer service; • Responsible for Company signing Compliance standards (including Service Department); • Reacts with urgency to changing sales opportunities; • Ensures implementation of monthly display packets; • Communicates current market trends to employees; • Communicates the competitor’s activities in the specific market area to Regional Manager; • Ensures compliance with the standards for fixture usage and maintenance; • Ensures compliance to the stockroom (warehouse) standards; • Responsible for Service Department Compliance standards (Eye Protection); • Ensures compliance with the Company dress code policy (including Service Department); • Participates in mandatory training programs; • Ensures employee participation in mandatory training programs (including Service Department); • Interviews and hires; explains employee benefits; conducts employee performance appraisals, processes terminations; • Sells merchandise to Customers, teaches/demonstrates selling skills; • Takes appropriate action on cashier proficiency and related reports; • Ensures compliance with labor agreements, when applicable; • Ensures compliance to quality ordering functions; • Follows up on overstock/under stock conditions to ensure ordering system integrity; • Follows Company policies for freight receiving and freight stocking standards; • Maintains an awareness of daily/weekly sales and takes appropriate action; • Ensures the condition of the facilities are being maintained (including Service Department); • Reviews, analyzes and takes appropriate action on all financial reports; • Ensures the Company assets are protected; • Ensures control of expenses; • Reviews Profit and Loss results with Regional Manager; • Responds to verbal and written Customer comments/complaints/requests; • Ensures daily and weekly time and attendance functions are completed; • Ensures appropriate action is taken on all maintenance/repair needs (including Service Department); • Prepares store for physical inventory; • Complies with defective merchandise handling procedures are followed; • Follows Company policy for freight shipping; • Additional Management functions as assigned;
Supervisory Responsibilities This position directly supervises subordinate supervisory personnel (Assistant Manager) and non-supervisory personnel and carries out supervisory responsibilities in accordance with 4 Wheel Parts policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, disciplining employees, appraising employee performance, resolving complaints, terminations.
Minimum Requirements • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals; • Ability to write routine reports and correspondence; • Ability to speak effectively to both employees and Customers; • Ability to read, write and speak English fluently; • Ability to calculate figures and amounts such as discounts, commissions, percentages and interest; • Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form; • Ability to deal with problems involving several concrete variables in standardized situations; • Commitment to providing Customer service that makes our Customers want to shop with us again; • Ability and willingness to move with purpose and a strong sense of urgency; • Ability to work weekends on a regular basis; • Ability to preserve confidentiality of information; • Accuracy and attention to detail; • Ability to organize and prioritize a variety of tasks/projects; • Familiarity with industry/technical terms and processes; • Ability to work within set time frames and fixed deadlines;
Physical Demands • Walk up to 5 hours without a break; up to 12 hours a day • Talk and hear • Use hands to finger, handle and/or feel objects, tools or controls • Lift up to 50 pounds up to 3 feet and carry for a distance of 500 feet • Push up to 25 pounds for a distance of 3 feet • Pull up to 25 pounds for a distance of 3 feet
Transamerican Auto Parts is an equal opportunity employer, and is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees. E-Verify is a joint effort among employers, the U.S. Social Security Administration (“SSA”) and U.S. Department of Homeland Security (“DHS”).
Internal Number: 2170
About 4 Wheel Parts
For more than 50 years, Transamerican Auto Parts (“TAP”) has been an industry leader in the manufacture, distribution, and sale of off-road parts for Jeeps and light trucks. TAP has numerous entities serving various niches in the automotive aftermarket under its corporate umbrella. From 4 Wheel Parts to Transamerican Wholesale, TAP subsidiaries provide the best parts and services for the customer at the most competitive prices.
Since 1961, TAP has grown with the popularity of off-roading. The company began by supplying Jeep parts to local dealers and independent service centers that catered to 4×4 enthusiasts. The original company did not deal directly with the consumer at first, but as the company grew, so did its focus. In the ensuing decades, TAP established and acquired industry leading brands, including Pro Comp, Smittybilt, Rubicon Express, and G2 Axle & Gear. The company also launched Off-Road Adventures, a magazine for off-road enthusiasts.
TAP conducts business through a three-pronged sales, service, and manufacturing paradigm. The company supplements a robust mail-order system with 80 plus brick-and-mortar retail centers, staffed with experienced product and install...ation specialists. In addition to the retail initiative, TAP has accelerated its business with the e-commerce marketplace. Led by its flagship Websites 4WheelParts.com and 4WD.com, TAP’s 22 consumer-oriented sites have collectively grown beyond 2.6 million visitors each month. The TAP e-commerce network facilitates consumer sales, service, and support. TAP’s manufacturing system features a 100,000 square foot research and production facility that incorporates an in-house conceptualization, design, and implementation process. From the beginning, TAP has dedicated its resources to serving its customers, and to establishing itself as the premier supplier and distributor of high quality automotive parts.
To learn more about us, visit: www.4wheelparts.com http://transamericanautoparts.com
TAP is an Equal Opportunity Employer.