You are technical minded, have a passion for sales and aftermarket automotive products and like to assist customers with their questions regarding the most suitable products for their vehicles.
You can get things done quickly and people like working with you because you are reliable, helpful and effective. You are organized, have great administration skills and you are a problem solver when it comes to customer support and product queries.
You like working in a fast paced environment, where there are clear set structures and good routine work. You will care about the quality and accuracy of your work because there are many depending on your good performance.
Your responsibilities will include but, are not limited to:
Accurately process sales orders into our system
Various administrative tasks to support the sales team
Assist walk in customers with product inquiries
Ensuring all incoming product support, sales support and warranty phone calls and emails are attended to promptly
Action warranty inspections and determine failure cause
Enter warranty orders and update customers on status
Issuing and processing Return Merchandise Authorization (RMA) numbers for warranty and stock return purposes
Disassemble and reassemble parts for customer orders
Attends trade shows representing Turbosmart USA
Assist warehouse employees in processing incoming shipments
Your application will have an advantage if:
You have at least two years experience in technical customer service role
You have at least one year experience in a factory, warehouse or workshop
You have technical knowledge of turbochargers and Turbosmart products and are Mechanical and/or Technical minded
You have intermediate Microsoft Word and Excel skills
Willing to work weekends and overtime when needed
You will be trained on a one-on-one basis and will be given the tools needed to carry out the above-mentioned responsibilities.
Turbosmart USA LLC, located in Rancho Cucamonga, CA is a leading manufacturer of high performance automotive products. We run a tight ship and need employees who are ready to take on the pressure and share in the success. Turbosmart USA LLC wants to share our passion for the automotive industry with you.
If you like hard work, being part of a high-functioning team and have a can-do attitude, apply now!
Internal Number: TCSR0718
About Turbosmart USA LLC
Turbosmart USA LLC, located in Rancho Cucamonga, CA is a leading manufacturer of high performance automotive products.
Turbosmart was founded in Sydney, Australia, in 1997 with a range of just two products, Turbosmart and its unique blend of quality and reliability has become a world-wide brand synonymous with automotive performance.
Today, Turbosmart products are distributed in over 50 countries around the world and can be found in many world-record breaking vehicles in the USA, Canada, Australia, New Zealand, UK, and Puerto Rico to name a few.