Assist our distribution channel in product information, troubleshooting, price and availability, technical specifications, and ordering.
Handle all inbound calls from our internal and external sources. This includes, but is not limited to, giving price and availability, part numbers, application assistance, troubleshooting, and basic credits.
Provide technical support, if possible, concerning information and specifications for products.
Perform suggestive selling of Drake Automotive Group products and/or product lines to meet individual and departmental sales goal initiatives.