AutoMeter is looking for a Technical Support/Sales Agent to join our world class team. The ideal candidate will have a high degree of automotive technical aptitude including wiring, electronics, and diagnostic skills. The ideal candidate will be an automotive enthusiast and will be familiar with the unique challenges of providing highly engineered solutions to the Performance aftermarket. The ideal candidate should possess good interpersonal skills and interact well with a variety of personality types over the phone and in person. Candidates should be well organized and comfortable with MS Office. Candidates should possess good writing skills and basic PC knowledge. The ability to explain and troubleshoot more complex technical topics (grounding, wiring, sensors, etc.) in plain English is required. Being bi-lingual would be a real plus as a large portion of our customer base is Spanish speaking.
Providing technical support and both pre and post sales technical and product advice to end user enthusiast via phone, email, and live web chat. This position will also interact with the public directly by providing technical support at key consumer and trade events.
Providing event support (some travel required) at races, car shows, etc.
Providing direct-to-consumer sales.
Researching product installations on new vehicles and organizing and publishing this information to the AutoMeter Tech and Sales teams, Outside Sales, and Marketing teams. This can include product installations, on-vehicle testing, addressing FAQs, and developing how-to content for our websites.
Benefits package includes:
Medical/Dental/Vision insurance • Retirement plan with company matched contributions • Paid holiday and personal time • Short-term, long-term, and life insurance • Flexible Spending Accounts (FSAs)
About Auto Meter Products
Auto Meter Products is an industry leader in performance instrumentation and test equipment. Auto Meter Products, Inc. is a high technology company based in Sycamore, IL USA, with a state-of-the-art cellular manufacturing operation, world class ISO 9000:TS 16949 Certified Quality System, an advanced engineering team, and product technology that is unmatched in the instrumentation marketplace. In addition to our performance division,Auto Meter also includes a Test Equipment Division that produces professional grade automotive battery and electrical chargers and testers for automotive repair and vehicle fleet maintenance.