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Sales/Customer Experience Specialist

Brake Parts Inc LLC

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Details
Posted:
August 10, 2018
Location:
McHenry, Illinois
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Salary:
Type:
Full Time - Experienced
Business Function:
Manufacturer
Industry Sectors:
Light Duty – Autos, Heavy Duty, Performance Vehicles
Categories:
Marketing & Promotion, Sales & Customer Service
Preferred Education:
4 Year Degree

Responsibilities:

  • Manage assigned accounts and territory to achieve topline sales obligations.
  • Visit new and existing installers for product information and training. Cover geographic sales territories, developing and maintaining relationships with customers to drive pull through sales.
  • Support execution of sales plan set by Sales Director
  • Execute customer retention strategy
  • Execute marketing programs and provide input and feedback
  • Work hand-in-hand with sales directors to support and grow existing accounts
  • Act as day-to-day contact for customers
  • Visit customers – WD/Jobber
  • Manage changeovers, rebox, relabels, etc. in his/her own territory and assist in other regions as determined by the Director of Customer Experience
  • Process warranties , returns and inventory adjustment
  • Perform other related duties as assigned to help support attainment of company sales targets
  • Use a CRM system to track all work and pull necessary reports

Travel – 25%

Remote Location

Education/Experience Requirements:

  • Technical or Associates degree required/ Bachelor’s degree preferred
  • 2+ years of experience in sales
  • Proficient MS Office knowledge especially MS Excel, PowerPoint

Skills:

  • Must possess excellent organizational and time management skills
  • Reasoning abilities and analytical thinking
  • Must be self-motivated and goal oriented with a proven track record. A “Team Player” attitude is expected.
  • Must have excellent good interpersonal, communication and presentation skills along with the ability to prioritize activities to ensure client satisfaction.
  • Must execute the results with the proper quality of work and on-time. 
  • Attention to Detail:  Strong attention to detail and to complete quality work on a timely basis products.
  • Ability to make timely and quality decisions
  • Highly motivated, self-starter that has high personal goals and expectations and dedication necessary to achieve them.
  • Quality of working relationships with sales management and the ability to work and communicate productively with colleagues and Senior Management.

About Brake Parts Inc LLC
Brake Parts Inc (BPI) is committed to leading the global automotive aftermarket as the premier manufacturer and supplier of brake system components. The company’s primary focus is the growth and profitability of its customers through a collaborative platform of quality, innovation, dedication and integrity. BPI has a demonstrated commitment to research, development and testing of its entire product offering, including friction, rotors, drums, calipers and hydraulic products, ensuring that they meet or exceed original equipment fit, form and function requirements.
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