Market Research, Marketing & Promotion, Sales & Customer Service
POSITION SUMMARY: Responsible for prospecting and the addition of new accounts, increasing sales and servicing new and existing regional Dinan wholesale and retail accounts.
Manage sales to retail customers by telephone and/or email with requests for information about Dinan Products, benefits and features, availability and give proper advice needed to close or refer sales to Authorized Dinan Dealers, Distribution or E Commerce locations
Manage sales to established Dinan wholesale accounts by phone and/or email. Orders will require computer input, proof reading for accuracy, confirmation and tracking as needed.
Advise accounts on special promotions, suggest additional items to order and promote new product(s).
Effectively manage communications on order/shipping status, product supply, suggested inventory mix and levels, supply marketing materials as needed and issue RMS’s as needed.
Dedicate time daily to actively prospect and close new wholesale/dealer accounts to grow new business.
Work with internal departments such as Accounting, Warranty, Technical Support, Production and Shipping to expedite solutions related to customer problems and complaints.
Support and back up Dinan Management Team, Sales Manager and other ISR’s.
Attend limited number of outside shows to promote Dinan products as required.
Obey company safety rules.
Perform other duties as assigned.
SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES:
Excellent communication skills with the ability to communicate with customers over the telephone in a courteous and professional manner
Knowledge of industry marketing techniques and products required.
Technical automotive and mechanical skills preferred.
Ability to use personal computer to access information and enter orders.
Interest in performance vehicles, automotive parts, and the automotive/race industry in general preferred.
Organization skills, follow up and follow through, and ability to handle multiple tasks.
Internal Number: 66
About Dinan Corp
Founded in 1979, Dinan is well established as North America’s premiere BMW tuner. Dinan develops, manufactures and markets a comprehensive line of high performance products and systems, distributed through a nationwide network of Authorized Dinan Performance Centers that includes select BMW Dealerships and Independent BMW Service/High Performance facilities. Recently, Dinan has further expanded its offerings to include other European marques such as Audi, Mercedes, and Porsche.